Alan Kay introduced an idea that the best way to predict the future is to invent in. 5AM takes this idea seriously, continuously honing our Glassbox methodology to empower our customers to drive and receive the change they want. A common perception is that people resist change. We have found that people resist what they perceive as threats. The ability to change is to address the threats (aka risks) by answering five key questions. Legacy systems offer a fine example.